Understanding price and expectations

All rental prices are clearly listed on our website for each party favor. The total cost of your rental will include the item's rental fee and any applicable taxes or delivery charges. A deposit may be required for certain items and will be fully refundable upon the timely and undamaged return of the rental items. Detailed pricing for each item can be found on our "Party Packages" page. We strive to provide high-quality party favors that are clean and in excellent working condition for your event. We expect items to be returned in the same condition, allowing for normal wear and tear.

Booking and payment

To secure your rental, full payment or a deposit (as specified for the item) is required at the time of booking. We accept various payment methods, including major credit cards. You will receive a confirmation email upon successful booking and payment. Your rental is not confirmed until payment has been successfully processed.

Rental period

The standard rental period is [[XX]] days/hours, starting from the agreed-upon pick-up/delivery time. Late returns may incur additional charges, as outlined below. Specific rental durations for each item will be detailed at the time of booking.

Pick-up and return

Rental items can be picked up from our Jacksonville, Florida location at [[business address]] during our business hours. Alternatively, delivery and pick-up services may be available for an additional fee within the Jacksonville area. Please arrange pick-up and return times in advance. Items must be returned by the agreed-upon time to avoid late fees.

Care of rental items

You are responsible for the care and proper use of all rental items during the rental period. Please ensure items are used only for their intended purpose. In the event of damage beyond normal wear and tear, or loss, you will be responsible for the repair or replacement cost of the item. A detailed list of each item's condition will be provided at pick-up/delivery for your review.

Cancellations and refunds

Cancellations made [[XX]] days prior to the rental date will receive a full refund. Cancellations made within [[XX]] days of the rental date may be subject to a cancellation fee or partial refund, as outlined in your booking confirmation. For more details on our cancellation policy, please refer to our FAQ page.

Liability

DIY Party Favor Rentals is not responsible for any injuries or damages resulting from the use or misuse of our rental items. By signing this agreement, you acknowledge and accept full responsibility for the safety of all users of the rental items and agree to indemnify and hold harmless DIY Party Favor Rentals from any claims, damages, or liabilities arising from your rental.

By proceeding with your rental, you agree to all the terms and conditions outlined above. We look forward to helping you create an unforgettable event!